Start a project
ServicesWorkProcessAboutInsightsContactStart a project
Policy

Refunds & Cancellations

For the apps and services of Duttatech Solutions (Tapas Dutta, proprietor), Raiganj, West Bengal, India.

Last updated: 28 October 2026

What this covers

Subscriptions to our apps (VyaparBook, MandiKhata, KrishiKhata, RepairKhata, GuruKhata) and payments for software projects. Current plans and prices are on the Plans & pricing page.

AppPlans (INR)How you pay
VyaparBookBasic ₹399/year · Plus ₹999/year · Pro ₹2,999/year (14-day free trial)Google Play in the Android app
MandiKhataFree for the first 50 lots · Unlimited ₹499/monthGoogle Play in the Android app
KrishiKhataBasic ₹49/month or ₹399/year · Online ₹349/month or ₹2,999/year (GST included)Google Play in the Android app
RepairKhataFree (one phone, 50 job cards) · Online ₹299/month or ₹2,499/year (GST included)Google Play on Android; Cashfree Payments (UPI AutoPay, UPI, cards, net banking) in the Windows app
GuruKhataFree plan; paid plans at the price shown in the appGoogle Play in the Android app

How you pay

  • Inside an Android app: through Google Play (UPI, cards, net banking). Google Play handles the charge and renewal.
  • Directly to Duttatech Solutions (for example the RepairKhata Windows app, or a project invoice): by UPI, UPI AutoPay, debit and credit cards or net banking, processed by Cashfree Payments.

Cancelling a plan

  • Google Play: Play Store → your profile → Payments & subscriptions → Subscriptions → the app → Cancel.
  • Paid directly: stop renewal in the app (for example RepairKhata for Windows: Settings → Account & sync → Stop renewal), cancel the UPI AutoPay mandate in your UPI app, or write to us.
  • The plan stays active until the end of the period you paid for and is not charged again. Your data stays on your devices.

Refunds

Payments are not refunded for unused time when you cancel part-way through a period. A refund is given when a payment was charged in error (for example charged twice, or after you cancelled) or the service could not be delivered (paid for but not activated, and we could not fix it).

Write to tapasdutta@outlook.com within 7 days of the charge with the payment reference (Google Play order ID or Cashfree payment ID). We refund to the original payment method within 5–7 working days of approving the request. For Google Play purchases, Google Play’s own refund process also applies.

Software projects

Refunds for project payments follow the written quote agreed before work started. A payment charged in error is refunded as above.

Contact

Duttatech Solutions (Tapas Dutta, proprietor), Raiganj, West Bengal, India · tapasdutta@outlook.com · +91 85058 21666